SwissLinc combines preparation for international customer relationships with its own certification service. It focuses on traceable company details, communication and practical business processes.
We combine language teaching with hands-on experience working with international suppliers.
Bachelor’s degree in industrial engineering and management from ZHAW. Several years of experience as a service technician in the metal construction industry, working with international suppliers.
In the course: clear agreements, technical questions, delivery problems and complaint handling.
Bachelor’s degree in applied linguistics and further training as a language teacher.
In the course: clear customer communication in English, appropriate wording and practical conversation exercises.
“The delivery will be late. Please wait.”
An English reply with the cause, a realistic delivery date, a proposed solution and a definite time for the next update.
A reply template and a clear process your team can apply to its own customer situations.
SwissLinc certification refers to the described assessment framework at the time of assessment. It supports your evaluation of a business partner.
Business case & assessmentThe specific assessment scope, criteria and assessor’s role matter to your decision. Clarify any business relationships between the provider and the assessed company before working together.
Legal noticeTell us about your company and the customer situations you would like to handle more confidently. We will help you choose a suitable course or answer your questions about assessments and certificates.
Your personal contact for training and assessment
info@swisslinc.chJonathan Borer · Profile name: John
Scan the QR code in WeChat. Include your company name and “SwissLinc” in your friend request.
On the same phone: save the QR code, open “Scan” in WeChat, then select the image from your album.
WeChat is optional. You can also contact us by email.